Thank you for shopping at Teetodler! We value your satisfaction and strive to provide you with the best possible products and service. This Return Policy outlines the guidelines and procedures for returning products purchased on our website.

Contact Information:

If you have any questions or need assistance regarding the return process, please feel free to reach out to us through the following channels:

Eligibility for Returns:

To be eligible for a return, the following conditions must be met:

  1. The product must be unused, unwashed, and in its original condition, including all tags, labels, and packaging.
  2. The return request must be initiated within 7 days from the date of product delivery.
  3. Products purchased on discount or during a sale event may be eligible for returns if they meet the other criteria mentioned above.

Non-eligible Items:

The following items are not eligible for returns:

  1. Used, washed, or damaged products.
  2. Products without their original tags, labels, or packaging.
  3. Personalized or customized items.
  4. Products marked as “non-returnable” on their product pages.

Return Process:

To initiate a return, please follow these steps:

  1. Contact our customer support team through phone or email within 7 days of receiving the product. Provide your order details, including the order number and product name, and the reason for the return.
  2. Our customer support team will review your request and provide you with further instructions on how to proceed.
  3. Once your return request is approved, securely pack the product and include all original tags, labels, and packaging.
  4. Ship the product back to the following address:

[Address for Returns] Sobha Dream Acres, Panathur Road, Balagere, Bangalore-560087 India

Please note:

  • You are responsible for the return shipping costs, unless the return is due to a defect or an error on our part.
  • We recommend using a trackable shipping method for your return to ensure its safe delivery.

Product Inspection and Refunds:

Once we receive your returned product, our team will inspect it to ensure it meets the eligibility criteria stated in this policy. If the product passes inspection, we will process your refund according to the following options:

  1. Refund to the original payment method: If you paid for the order using a credit card, debit card, or net banking, the refund amount will be credited back to the same account used for the purchase. Please allow up to [X business days] for the refund to reflect in your account, depending on your payment provider’s policies.
  2. Refund as Teetodler store credit: If you prefer, we can issue the refund as store credit that you can use for future purchases on our website. The store credit will be valid for [X months] from the date of issue.

Please note that it may take a few days for the refund to be processed and for the amount to be reflected in your account, depending on your payment method and financial institution.

Exchanges:

At this time, we do not offer direct exchanges for products. If you wish to exchange a product for a different size, color, or variant, please initiate a return as described in this policy and place a new order for the desired item separately.

Change to Return Policy:

Teetodler reserves the right to update or modify this Return Policy at any time without prior notice. Please review this policy periodically for any changes that may affect you.

Thank you for shopping with Teetodler. We value your trust and look forward to providing you with a seamless shopping experience.