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Refund and Cancellation Policy

Due to COVID-19 regulations and policies, we have a strict no return and no exchanges policy for all our products.

If there is any special case where you believe that you have received a damaged product or received the wrong item, an unedited parcel opening video is important which needs to be sent within 48 hours of the parcel being delivered , at info@teetodler.com with your order number and we will try our best to answer your query within 72 hours.

In any case where we do approve an exchange, all products must be returned in their original packaging and with the tag still attached (wherever applicable) and couriered to our Bangalore office. Only upon receiving the original item will the exchange be initiated. If we are unable to exchange the item because of the product or size being out of stock, you will receive a personalized discount code which can be used for any future purchases at www.teetodler.com .

Only unused original packaging products will be exchanged. If a product is received in broken packaging or with a damaged piece, then the exchange is not applicable.

Cancellations are only accepted within 24hrs of placing your order, after which the order cannot be cancelled. For Pre-Order products, cancellations /returns /exchange only possible if there is size issue or damage in the product, no complaint shall be entertained on the basis of liking or disliking.

There will be no cash refund for COD orders and there will be no refund of shipping charges if applicable. 

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